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Palm Springs Police Expand Drone Responder Program

  1. Home
  2. Palm Springs Police Expand Drone Responder Program
Palm Springs Police Expand Drone Responder Program
Drone Ops Solution 728x90

01 April 2025

MatrixSpace, an intelligent sensor innovator, announced that the Palm Springs Police Department has expanded its Drone as First Responder (DFR) program, establishing the largest first responder agency coverage area (37 square miles) monitored by radar sensors instead of humans in the United States.
 
The PSPD’s program expansion was made possible with multiple remote drone launch points across Palm Springs utilizing MatrixSpace’s low airspace awareness technology. This innovation has also supported the city’s application for a FAA No Visual Observer flight operations waiver to ensure the safe separation and avoidance of both general aviation and commercial aircraft.
 
“Taking this next step with MatrixSpace is a game-changer in terms of the speed, accuracy and efficiency it allows us to protect the Palm Springs public," says Lieutenant William Hutchinson, operations lead at Palm Springs PD. "Removing the need for a visual observer speeds up response time, dispatching drones in immediate response to incoming calls from multiple potential locations. Once we have our FAA waiver we can fly Beyond Visual Line of Sight (BVLOS) with just a single operator, with the ability to fly at night and in inclement weather.”
 
DFR programs like PSPD’s can de-escalate incidents, improve search and rescue, assist with the location and apprehension of criminal suspects, and act as a force multiplier for law enforcement agencies. This use of drones demands reliable monitoring to prevent any possible interference with other air traffic, including flights from Palm Springs International Airport, medical flights, air tours of the local area, other general aviation aircraft and more. Air traffic detection alerts from the MatrixSpace system will allow PSPD pilots to fly safely clear of potential aircraft.
 
Palm Springs spans 95 square miles (246 square kilometers) with a population of approximately 46,000 and shares a boundary and cooperative jurisdiction with the Agua Caliente Band of Cahuilla Indians. Located in the greater Coachella Valley, which consists of nine separate jurisdictions with a combined population of approximately 470,000, Palm Springs is also a major tourist destination hosting nearly seven million visitors annually.
 
 
Large scale, low airspace radar sensor networks can also support the operation of future air services in communities like Palm Springs. 
 
“This project is first and foremost a strategic investment in the safety of our citizens," says Hutchinson. "But I’m excited to explore possibilities for its use in other applications that could benefit the greater Coachella Valley. Intelligent infrastructure such as this is foundational for potential coordinated regional public safety operations, as well as emerging concepts like air taxis and drone delivery.”
 
“Palm Springs PD is at the forefront of fully utilizing DFR technologies to continually improve its capabilities," says Lori DeMatteis, Chief Revenue Officer, MatrixSpace. "They also have a vision for scaling this beyond what other agencies have implemented, preparing for other operations which improve regional safety, and promote economic development. We’re excited to provide this kind of scalable technology that unlocks new possibilities both here in the US and beyond.”
 
Leveraging an industry-first connected network of MatrixSpace 360 Radars, a single PSPD pilot can remotely operate drones from any of three launch locations. To further extend operational capabilities, a network of ten MatrixSpace 360 Radar nodes was installed across the city in preparation for two additional PSPD drone launch sites, and future cooperation with neighboring public safety agencies.
 
 
MatrixSpace Radar is a small, high-performance sensor that offers robust situational awareness of both airborne and ground-based objects, including in low light and adverse weather conditions. The company’s sensors and artificial intelligence platform facilitate BVLOS flight operations for first responders and the commercial industry, and greater general aviation safety. The system also provides counter Unmanned Aircraft System (CUAS) detection and tracking capabilities.
 
 
Learn more about Palm Spring PD’s DFR program:
https://www.palmspringsca.gov/government/departments/police/operations-division/pspd-drone-program
 
 
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